By Peter Trimm (Product Manager, Sage One Accounts).
It’s great to see the feedback our customers send us turned into delivered solutions to solve their problems. I appreciate we may not have solved your own particular issue, however I promise you, we are now motoring through the list of improvements and feedback at an ever increasing velocity.
You should have seen the notification when you last logged in to Sage One telling you what has changed. These will have been the more significant items, however there are always lots of subtle changes which perhaps we should shout out a bit more about as these all help towards a better experience overall.
I have again highlighted the more significant changes below:
Understanding the level of credit you have given to your customers or taken from your suppliers and whether they or you are nearing or have breached any agreed limits is vital.
This obviously is important from a cash flow and credit risk perspective but also in the maintaining of good relationships with your business partners.
As part of an on-going theme, we have added credit limits to the contact records, and for those of you who have customers or suppliers who deal in a foreign currency, the limit can be set in the currency of the contact.
In the reporting area- when reviewing the debtor and creditor reports, let’s say for customers, nearing their credit limit, these will be highlighted with an ‘amber’ colour coding. We have set the debt to limit ratio, to determine what is deemed to be ‘nearing’, to 75%.
We will, in time, allow you to determine this ratio but would welcome feedback on what you feel this ratio should be. When the customer has reached or breached their limit, the report will highlight these in red. The same logic applies when you have reached your limits with your suppliers.
Ideally action should be taken prior to credit limits being breached, so this is why we are highlighting those debts which are nearing the limit. You can use this information when considering taking or placing new orders on credit, particularly if the order takes you or your customer over the limit.
The payment/receipt allocation functionality in Sage One Accounts Extra is already pretty cool! For the more advanced users, you’ll already know the allocation system will allow you to select a range of invoices, payments credit notes and ask Sage One to perform an multi transaction allocation.
The existing functionality can cope with over payments and treats them as ‘payments on account’. However, prior to the update, an underpayment was not handled very well despite the ability to make part-payments when allocating to a single invoice.
The new functionality will now also deal with under-payments and part-payments in a multi-transaction allocation and assign the part payment to the youngest invoice in the range selected.
I know for some of you, particularly those who have lots of invoices and payments and complex payment agreements with customers, will find this level very helpful. This change when combined with our new ‘open item’ customer statement options, which is on its way soon, will make the impact of this change even greater.
Other updates include:
* Improvements to the customer activity statements
* More meaningful language in screens and menu items
* Customisable sort order of nominal account pick-lists
Look out for my next blog in a few weeks’ time for more features and improvements. In the meantime, to learn more about our latest features, please visit and bookmark our ‘Updates to Sage One Accounts Extra‘ page.
Help us get better!
As a SaaS (Software as a Service) product we’re continuing to improve and fine tune Sage One based on feedback we receive from business owners, accountants and bookkeepers.
To help us do that, please feel free to submit your feedback from within the app, in the comments box below.