Sage One Release (March 9th 2013)

6 years ago

Over the weekend, we made a few changes under the bonnet of Sage One. Whilst most of these changes were made to make the Sage One engine run even more smoothly, there are some small changes that we’d like to make you aware of.

(As always, if you have any questions about any of these changes, please drop us an email, book a Support Call or give us a call on 0845 111 66 11 and we’ll be happy to talk you through the changes).

Change to our Billing Email address

If you pay Sage directly for Sage One, you currently receive an email from us every month, informing you that your invoice is ready. This email usually comes from ““. Following this release, this email address will change to “” so make sure to add the new email to your Safe Senders list.

The way your invoice looks will also be changing a little – it will now carry the Sage logo rather than the Sage One logo (see screenshot below).

Example Sage invoice

Sage One Payroll RTI – Import Contacts from HMRC

If you employ people, you will by now have heard about HMRC’s Real Time Information PAYE legislation (we’ve written loads about it elsewhere on our blog – check out our RTI / PAYE posts).

In this release of Sage One Payroll, we’ve made it super easy for you to import your data from HMRC’s Basic PAYE Tools to Sage One Payroll. We’re so proud of this feature, we’ve written a separate blog post all about it titled ‘How to migrate to Sage One Payroll in under 5 minutes!

Connect with Sage Pay Feature

Connecting with Sage Pay is now done in its own area of Accounts Settings rather than in the ‘Manage Service’ area.

If you already use the Connect with Sage Pay feature, you will be used to seeing the ‘Connect With Sage Pay’ button on your Sage One homepage. Following this release, this button will no longer appear on your Homepage. However you can access your My Sage Pay login page by following this link:


Previously, Sage One Accounts and Sage One Payroll settings would have both been available directly from the ‘Settings’ area. To make it a little clearer for our users, there are now specific Settings areas for each service.

Settings Overview area

Sage One Settings Overview

Accounts Settings area

Sage One Accounts Settings Area

Payroll Settings area

Sage One Payroll Settings Area

Sage One Accountants

If you’re a Sage One Accountant, the main change is that you will now be directed to the Direct Debit Wizard if you have not already provided your payment details and attempt to add a client.

Accountant Edition Direct Debit Wizard

Sage One Accountant Edition - Direct Debit Wizard

Sage One Accountants also now have a Billing Settings area where you can view their billing contact, set up a new Direct Debit or view your Sage One Invoices, summarised and with a detailed breakdown.

Accountant Edition Billing Settings – Billing Contact

Sage One Accountant Edition - Billing Settings - Billing Contact

Accountant Edition Billing Settings – Direct Debits

Sage One Accountant Edition - Billing Settings - Direct Debits

Accountant Edition Billing Settings – Sage One Invoices

Sage One Accountant Edition - Billing Settings - Invoices


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